What’s a Virtual Reception?

A place where all your customer and other inquiries are handled on behalf of you, which includes Customer Care Outsourcing/ Call Center Outsourcing/ Outsourcing of Australian Contact Center enquiry lines.

Why you need a Virtual Reception?

Having a well-equipped, fully operational virtual reception (Contacts center) will always benefit a business in multiple ways.

  • New sales attraction
  • Competitive advantage

What we can do for you

  • Incoming calls
  • Outgoing calls
  • Email Replies
  • Chat Replies

What’s special about our Virtual Reception?

Valuable features we offer which are exclusively determined on enhancing the efficiency and productivity of our clients’.
  • Round the clock services: Our virtual reception is 24/7 operational. This will simply ensure the availability to a customer at any time they expect assistance from you.
  • Qualified/ Experienced agents - Friendly agents who are well trained with courteous demeanors are occupied in our virtual reception. These agents are encountered with over two years of experiences in the industry.
  • Dedicated training session for each project - We always arrange a dedicated training session for each project you expect to occupy our agents on, to ensure that our agents are educated enough to discuss about your products/ services that they are envisaged to undertake.

Sign up with any of the following packages to escalate the capacity of your businesses

Standard package


  • 500 incoming calls
  • 100 outgoing calls (Within Australia)
  • Free Email Replies/li>
  • IT solutions
  • Free Live chat replies

Only one operation out of the above.

Standard package


  • 50 incoming calls

*Outgoing call charges will be applied accordingly.

Need a Custom Plan?

Inquire Today